Things to know before visiting

2021.02.07

Ticketing Information

【General Admission】RMB 150 / person
【Duo Admission】RMB 270 / two persons, 2 persons in the same order, attendance check before redemption
【Fellow Admission】RMB 110 / person, min. 3 persons in the same order, attendance check before redemption
【Group Admission】RMB 75 / person, min. 10 persons in the same order, attendance check before redemption, email info@hem.org to confirm the visit
【Special Admission】RMB 50 / person, valid ID is required.
Scope of use: 
· Student - Full-time students (undergraduates or lower), with valid student ID.
· Teenager - Age between 12 and 18.
· Senior - Age between 60 and 70 with valid ID.
· Other - Soldier in active duty, people with disabilities, teachers, journalists, tour guides, medical workers with valid ID.
· Local residents can enjoy special admission before 12pm (Tuesday - Friday), with valid ID.
【Child Admission】RMB 10 / person
Scope of use: 
· Child: Age between 3 and 12,or height between 1.0m to 1.4m
【Free Admission】Valid ID is required.
Scope of Use:
· Senior - Over 70 with valid ID.
· Toddler and Infant - Age under 3, or less than 1.0m in height.
· Family of Martyrs.
· Medical worker who has fought against COVID-19.

* Extra discount is available for specific tickets when booking online on HEM’s WeChat mini program.

• Physical ticket is required to enter He Art Museum. Please collect your ticket at the reception desk.
• Tickets are non-refundable and non-exchangable, unless the exhibition or public program has been cancelled.  
• You can request a receipt at the reception desk on the day of ticketing.
• Please follow the guidelines of Visiting Information, expulsion will be applied in the violation of these rules.

Visiting Information

• All dangerous items including inflammable and explosive materials are prohibited in the museum.
• No entrance without proper dress, and no drunken visitors are allowed.
• Children (under 12 or less than 1.4m in height) or adults who are incapable of discerning conduct must be accompanied by supervisor. Each adult supervises no more than two children or adults who are incapable of discerning conduct.
• Please follow the signs at the museum. Do not talk loud, make noise, chase or fight.
• Photos can be taken outside the restricted area. Selfie sticks, tripods, flashlight are prohibited in the galleries. Equipments dimensions more than 15 x 15 x 10 cm are not allowed in the museum. Photographs and videos for commercial or publishing purposes without the museum's consent is prohibited.
• The maximum luggage size one can bring into the exhibition hall is 45cm (length + width + height), or it should be stored in the luggage room.
• Please do not bring any food or drink into the gallery.
• The works of art and other exhibition amenities are prohibited of touching. Please be aware of your public demeanor to maintain a pleasant environment for all visitors.
• Please take care of your children and adults who are incapable of discerning conduct. Should any damages incur, the museum reserves the right to pursue compensation.
• Please keep the museum tidy and clean. No smoking is allowed at the museum.
• No pets allowed except service animals.
• Please contact HEM team to make request for commercial activity or event.

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